Policy
CANCELLATION POLICIES:
We require 48 hours notice prior to departure to cancel a tour without penalty. ie you have anytime up until 48 hours prior to your tour to cancel and receive a full refund, no questions asked. Any cancellations within 48 hours, late-comers or no-shows for any tour, will not be refunded. Group bookings, as well as custom and private booking have a 30 day cancellation period.
We or the supplier reserve the right to cancel tours or change location due to unforeseen circumstances.
In the event of a cancellation on our part you will be refunded by Sundog Tour Co.
SunDog Tour Co. can not be held liable for any injuries, losses or damages in any such way.
Sundog Tour Co is not responsible for lost or forgotten items. Please be sure you take ALL your belongings with you. Any items left behind will be held for a maximum of 14 days
SunDog Tour Co. 414 Connaught Drive
Box 548 Jasper, Alberta T0E 1E0
Phone: 1 780 852 4056
Toll free (Within Canada): 1 888 786 3641
Fax: 1 780 852 9663
Email: info@sundogtours.com
Website: www.sundogtours.com
More Info
- All costs are per person in Canadian Dollars. Please add 5% Goods and Services Tax (GST) to all rates.
- All schedules are shown in the 24-hour clock format.
- Pick-up location and flight times required for all Shuttle bookings. Please note arrival times to the Airport cannot be gurranteed. SunDog Tour Co is not responsible for missed flights. Weather, construction or traffic delays may occur. Please book your flights accordingly.
- Please indicate your luggage. All guests are allocated 1 carry on, 1 suitcase and 1 personal item. Additional charges do apply for additional luggage requirements.
- Jasper Pick ups start at Jasper Townsite 07:00 and Fairmont Jasper Park Lodge at 07:15 for a Jasper departure of 07:30 am
These are approximate times please be ready 15 minutes before departure as we expediate the pick up process by having multiple vehicles bringing guests to a central location for departure.