We require 48 hours notice prior to departure to cancel a tour without penalty. ie you have anytime up until 48 hours prior to your tour to cancel and receive a full refund, no questions asked. Any cancellations within 48 hours, late-comers or no-shows for any tour, will not be refunded. Group bookings, as well as custom and private booking have a 30 day cancellation period.
We or the supplier reserve the right to cancel tours or change location due to unforeseen circumstances.
In the event of a cancellation on our part you will be refunded by Sundog Tour Co.
SunDog Tour Co. can not be held liable for any injuries, losses or damages in any such way.
Sundog Tour Co is not responsible for lost or forgotten items. Please be sure you take ALL your belongings with you. Any items left behind will be held for a maximum of 14 days
SunDog Tour Co. 414 Connaught Drive
Box 548 Jasper, Alberta T0E 1E0
Phone: 1 780 852 4056
Toll free (Within Canada): 1 888 786 3641
Fax: 1 780 852 9663
- Please dress warmly for the tour and provide your boot size when entering your reservation information.
- Pick ups start at 18:30 in Jasper townsite, then transfer to Boot-Up at the Source for Sports - Pick ups at Jasper Park Lodge start at 19:00
- Guests staying at Filla Inn, Downtown Hostel and World Travellers Fraternity please meet your Sundog Icewalk Guide at Source for Sports - 406 Patricia Street.
If you do not receive an email within 48 hours of receipt please contact Sundog Tours Reservation Team - firstname.lastname@example.org
Show your Marmot Basin voucher to the Shuttle driver for free transfer to the Hill or self drive. Marmot Basin vouchers must be exchanged for your lift pass ticket at the groups desk at Caribou Chalet or at the town store 611 Patricia street
MARMOT SHUTTLE TOWN DEPARTURE TIMES
- Sawridge Inn, Marmot Lodge & Tonquin Inn - 08:00 / 09:30 / 11:45
- Lobstick Lodge, Chateau Jasper & Jasper Inn & Suites 08:05 / 09:35 / 11:50
- Crimson Hotel & Astoria Hotel - 08:10 / 09:40 / 11:55
- Athabasca Hotel & Marmot Sales Centre - 08:15 / 09:45 / 12:00
- Whistlers Inn - 08:20 / 09:50 / 12:05
- Mount Robson & Maligne Lodge - 08:25 / 09:55 / 12:10
- Arrive at Marmot Basin - 09:50 / 10:20 / 12:35